Payment Policy

I accept all major credit cards through Paypal. All prices listed in my shop are in AU Dollar. Goods will be shipped once payment has been cleared.

Refunds and Exchanges

I offer refunds and exchanges if you are not happy with the product or there is a fault present.

I do not however off refunds for change of mind. Please contact me within 14 days of receiving the delivery. You will need to ship the item back to me within 30 days of delivery in the original condition. Customers are responsible for return shipping costs. If the item is not returned in its original condition, the customer is responsible for any loss in value. Please contact me if you have any problems with your order.


Products are sent using Australia Post. All orders are sent with tracking.

Once payment is cleared items are despatched within 24 hours (this may take a bit longer during Christmas and public holidays). Please allow 1-5 business days for Australia wide delivery. United States 10-14 days and 10-20 days for Europe.

For international customers: Once your item has left my shop the duration of travel and arrival to your destination and delivery times are out of my control. **Please note** Prices indicated in our shop do not include taxes applicable in your country nor do they include customs fees as these are the responsibility of the customer


Personal Information

What we do with your personal information

I will only use your shipping and billing address and contact information to:

  • To communicate with you about your order
  • To fulfil your order
  • For legal reasons (like paying taxes)



No part of this website, text, images and photographs may be reproduced or used in any form without written permission from Lula Mae Miniatures. Reselling on eBay is prohibited.


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